Energy bill support
Find out how to get support with gas and electricity bills.
If you’re struggling to pay your energy bills, contact your energy provider first as they may be able to help.
Who to contact for support with energy bills
Your energy provider
In the first instance, contact your energy provider to see if they can offer any assistance. They may be able to review your bill and payment plan or have hardship funds available.
Your local council
All local councils run Scottish Welfare Fund. This includes a crisis grant which can be applied for (provided you are eligible) and can cover cost of food and gas and electricity in an emergency. Find out how to apply for a crisis grant.
Your local Citizens Advice office
Contact your local Citizens Advice office. It will be able to help you identify any grants you may be entitled to and support you with any applications.
British Gas Energy Trust
The British Gas Energy Trust is an independent charitable trust set up to support families and individuals facing financial hardship and fuel poverty across England, Wales and Scotland. There is help available whether you are a British Gas customer, or with a different supplier.
Social Housing Provider
If you are renting through a Housing Association some social housing providers have pots of funding for energy support. You could try contacting your social housing provider to see if they can offer advice and support.
Home Energy Scotland
Home Energy Scotland provide advice and support on energy issues, including accessing grants for those eligible for energy efficiency measures.
Energy Support Scheme
The Energy Support Scheme (an energy bills discount provided by the government to eligible households) has now ended.